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Privacy Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

Privacy Policy - the basics

2. Privacy Policy

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2.1 Introduction

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At The Roofing Co (the “Company”, “we”, “us”, “our”), we respect and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, process and manage personal data of our website visitors, customers and prospective customers (collectively, “you”, “your”). It also explains how we protect that data, and the rights you have under applicable law in Virginia, including the VCDPA.

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2.2 What Data We Collect

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We may collect the following categories of personal data:

  • Contact Information (e.g., name, address, email address, phone number)

  • Service Information (e.g., property address, service history, work performed, notes)

  • Payment Information (e.g., billing address, invoice data)

  • Website & Technical Data (e.g., IP address, browser type, operating system, pages visited)

  • Communications Data (e.g., messages you send to us, call recordings, email correspondence)

  • Optional Data you provide (e.g., photos of your property, project notes).

 

We do not collect or process Sensitive Data (as defined under the VCDPA) unless you explicitly consent to us doing so.

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2.3 How We Use and Process Your Data

 

We use and process personal data for purposes including:

  • Providing roofing, gutter, siding and window installation, maintenance and repair services

  • Generating estimates, contracts, invoices and performing billing

  • Responding to your questions or requests, scheduling services, communicating about your project

  • Managing our website and improving our services (e.g., understanding usage, troubleshooting)

  • Complying with legal obligations (e.g., tax, insurance, safety compliance)

  • Marketing and promotional communications (only when you have consented or as otherwise permitted by law).​

We endeavour to limit the collection and processing of personal data to what is adequate, relevant and reasonably necessary in relation to the purposes for which such data is processed, as required by Virginia law.

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2.4 Data Sharing and Disclosure

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No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

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2.5 Data Security and Retention

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We maintain reasonable administrative, technical, and physical safeguards designed to protect the confidentiality, integrity and accessibility of your personal data. Virginia Law
We retain your personal data for as long as needed to fulfil the purposes described in this Policy unless a longer retention period is required or permitted by law.

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2.6 Your Rights under Virginia Law

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If you are a resident of Virginia, you have the following rights under the VCDPA with respect to your personal data:

  • The right to confirm whether we are processing your personal data. Virginia Attorney General's Office.

  • The right to access a copy of your personal data that we process.

  • The right to correct inaccuracies in your personal data.

  • The right to delete personal data we have collected from you (subject to certain exceptions).

  • The right to obtain a copy of your personal data you provided to us in a portable, usable format.

  • The right to opt-out of the processing of your personal data for targeted advertising, for the sale of personal data, or for profiling.

  • The right to not be discriminated against for exercising any of the above rights. ​

If you wish to exercise any of these rights, please contact us at info@theroofingcorva.com. We will require verification of your identity before acting on your request.

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2.7 Cookies and Tracking Technologies

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Our website may use cookies, web beacons or similar tracking technologies to monitor website usage and improve user experience. You may disable cookies in your browser settings, but doing so may affect website functionality.

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2.8 Children’s Privacy

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We do not knowingly collect personal data from children under the age of 13. If you believe we have collected data from a child under 13, please contact us and we will take steps to delete that data.

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2.9 Updates to This Privacy Policy

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We may update this Privacy Policy from time to time. When we do, we will post the revised version on our website and update the “Last Updated” date. Your continued use of our services or website after changes constitutes acceptance of the updated policy.

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2.10 Contact Information

If you have questions, complaints or requests about this Privacy Policy or our data practices, please contact us:
The Roofing Co RVA
12750 Route 1 Ste 11

Chester, VA 
(804)434-6393
info@theroofingcorva.com

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